RCom and Alcatel-Lucent sign Billion Dollar Contract

Reliance Communications (RCOM) and Alcatel-Lucent have signed a first-of-its-kind, end-to-end network-managed services contract aimed at delivering superior customer experience in Eastern and Southern India up to 2020.

The contract, which extends RCOM’s existing relationship with Alcatel-Lucent’s for over US$1 billion, will deliver world-class, seamless voice and data communications services to RCOM customers.

This is India’s first fully integrated strategic agreement to meet the fast-evolving customer demand for communications applications and services in one of the world’s most dynamic telecom markets.

Alcatel-Lucent will enhance Reliance Communication’s operations, and synergize independent wireless and wire-line teams to form a single network management organization. This optimized integration of resources will help Reliance Communications to strengthen its focus on growing its business, with top-of-the-line services to customers. Alcatel-Lucent also will drive a standardization of the tools, processes and best practices that are applied across RCOM’s businesses.

Gurdeep Singh, Chief Executive Officer, Wireless Business, Reliance Communications, said, “We are happy to announce our new partnership with Alcatel-Lucent, which is a transformative leap from the limited scope and vision of traditional outsourcing of services. This will enable Reliance Communications to take the lead in offering next-generation telecom solutions that will meet and exceed the expectations of our customers, and help them to transit from voice-led usage to a seamless data experience across multiple devices and platforms.”

Rajeev Singh-Molares, President, Asia-Pacific, Alcatel-Lucent, said, “This business association is an extension of our long-standing relationship with Reliance Communications, and our commitment to India. It also demonstrates our renewed focus on managed services as we apply greater selectivity on more value-added contracts.

The enormous scope of this agreement will bring a wide variety of skills, expertise and hands-on know-how that we can leverage for the benefit of others.”

Source: http://cablequest.org/news/broadband-and-iptv-news/item/172-rcom-and-alcatel-lucent-sign-billion-dollar-contract.html
Source: http://cablequest.org/news/broadband-and-iptv-news/item/172-rcom-and-alcatel-lucent-sign-billion-dollar-contract.html