Progress of digitisation in Phase II cities is held up because Consumer Acquisition Forms (CAF) have not been collected from all consumers and complete consumer data is not fed into the Subscriber Management Systems (SMS) to generate itemised billing.
Keeping in view the enormity and complexity of the task involved, TRAI has exercised regulatory forbearance in the interest of consumers and initially extended the time for collection of the CAFs and entry of these details in the SMS up-to November 2013. Thereafter, on the explicit request of the MSOs, further extensions of time up to December 2013 were given.
After getting latest report from the MSOs the following extensions have now been given by TRAI for entry of subscriber details in the SMS system.
Rajkot, Surat, Vadodara, Faridabad, Mysore, Aurangabad, Nasik, Pimpri-Chinchwad, Pune, Sholapur, Amritsar, Ludhiana, Jaipur, Jodhpur, Agra, Allahabad, Ghaziabad, Kanpur, Luknow, Meerut, Varanasi, Chandigarh and Howrah
27th January 2014
90% already completed
Patna, Ahmadabad, Ranchi, Bengaluru, Kalyan-Dumbivli, Nagpur, Navi-Mumbai, and Thane
31st January 2014
Bhopal, Indore and Jabalpur
7th February 2014
Visakhapatnam and Srinagar
28th February, 2014
Tamil Nadu, Hyderabad
Not fixed any deadlines
Legal cases are still in progress
Note: After the above deadlines digital signals will be switched off to the consumers whose CAF forms have not been submitted.
TRAI has requested the subscribers availing cable TV services in the Phase-II cities to co-operate and ensure that they avail of the services only from cable operators who are providing digital encrypted signals. The billing in these cities will now take place in a transparent and uniform manner, with the subscriber paying only for the channels/ services for which they have opted.