In the digitized world, where technology is changing fast, cable operators still lag behind because of lesser knowledge, keeping this thing in mind a skill training programme is being launched for them.
The Telecom Sector Skill Council of India and Mumbai based Dhruv Tech System Systems is launching a course that would equip the cable operators with latest technologies in the digitised world and bring them at par with the Multi System Operator (MSO).
The two companies entered into a Memorandum of Understanding (MOU) to work together on re-skilling broadband cable TV operators and their employees on nuances of sales, marketing, deployment and customer management. The MoU was signed between TSSCI CEO Lt. Gen. S.P. Kochhar (Retd) and Dhruv Tech Systems managing director Ravindra Deshmukh.
The skill training programme is 60-hour programme which will commence from the first week of March in Mumbai and Pune.
Ravindra while addressing media stated that the idea of the course is to inculcate amongst operators soft skills which will help them learn the art to speak to customers, register complaints, market different services like content and broadband plan etc.
Source: http://cablequest.org/news/national-news/item/4308-skill-training-programme-for-maharashtra-lmos.html
Source: http://cablequest.org/news/national-news/item/4308-skill-training-programme-for-maharashtra-lmos.html
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