Frost & Sullivan had recognized Polystar with the 2014 Frost & Sullivan Award for Customer Value Leadership. Polystar offers customer, service and network intelligence solutions that help network operators, communications service providers (CSPs) and network equipment manufacturers (NEMs) deliver the best possible customer experience.
In response to increasing customer demand for solutions to enhance and maintain Customer Experience Management, Polystar has established a strong position among CEM vendors through its Real-time Network Monitoring, Customer and Network Analytics solutions. The company's extensive product portfolio continues to meet demanding customer requirements and maintains a perfect balance between legacy and next generation technologies.
"Polystar's key product offerings include "Customer Insight", "Network Insight" and "Solver" that offer operators an end-to-end Customer Experience Management solution and form the foundation of a comprehensive CEM deployment, " said Frost & Sullivan Program Manager Olga Yashkova-Shapiro .
Polystar's solutions are known for their integrated real-time data collection capabilities coupled with high-level business and network analytics applications that provide a unique insight into subscriber behavior, and help network operators improve their quality of service and deliver the superior customer experience. Polystar enables CSPs and NEMs to adopt a focused approach to Customer Experience Management, as well as big data analytics.
Source: http://cablequest.org/news/government-news/item/5226-cq-frost-sullivan-honours-polystar-for-customer-value-leadership.html
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